Quality Call Accounting Software since 1989
 

View Cart
  
Store Home

         Account
Home Products Support FAQ Contact
 Comm One Call Accounting
 Help Index


Mon - Fri 8am -5pm MST

  Call Accounting HTML Help System

  Return to Help Index
File Help Select Period
  Close Period
  Printer Setup

Edit Help Area Code File
  City/Prefix File
  Division File
  Department File
  Trunk Group File
  Trunk File
  Trunk Type File
  Site File
  Set Type File
  Caller ID/ANI File
  Domestic Cost Table File
  International Cost Table File

Reports Help Query
  Area Code File Report
  City/Prefix File Report
  Department File Report
  Division File Report
  Trunk Group File Report
  Trunk File Report
  Trunk Type File Report
  Set Type File Report
  Site File Report
  Caller ID/ANI File Report
  Domestic Cost Table Report
  International Cost Table Report
  System Configuration Report

Traffic Reports Traffic Report:   Call Duration 
  Traffic Report:   Call Cost
  Traffic Report:   Trunk Group
  Traffic Report:   Individual Trunk
  Traffic Report:   Time of Day
  Traffic Report:   Day of Month
  Traffic Report:   Type of Call
  Traffic Report:   Area Code
  Traffic Report:   City Prefix

Month End Reports Month End Report:   Detail
  Month End Report:   Division
  Month End Report:   Department
  Month End Report:   Extension
  Month End Report:   Site

Auth Code Reports Authorization Code Report:   Summary
  Authorization Code Report:   Detail
  Authorization Code Report:   Ranking
  Authorization Code Report:   List

Detail Reports Detail Report:   Long Distance [LD] Calls
  Detail Report:   Local [LOC] Calls
  Detail Report:   Incoming [INC] Calls
  Detail Report:   In-House [IHC] Calls
  Detail Report:   International [INT] Calls
  Detail Report:   Information [INF] Calls
  Detail Report:   Expensive Calls > $ 10
  Detail Report:   Long Duration Calls > 60 Min
  Detail Report:   Emergency 911 Calls
  Detail Report:   Toll Calls Made On Weekends
  Detail Report:   Toll Calls Made After Hours

Summary Reports Summary Report:   Division
  Summary Report:   Department
  Summary Report:   Site
  Summary Report:   Building
  Summary Report:   Incoming/Outgoing
  Summary Report:   Extension
  Summary Report:   Top 25 Users
  Summary Report:   Frequently Dialed Numbers

Station File Reports Station File Report:   Summary
  Station File Report:   Detail
  Station File Report:   Jack
  Station File Report:   PBX Port
  Station File Report:   Building
  Station File Report:   Room
  Station File Report:   Authorization Code
  Station File Report:   Billing Summary
  Station File Report:   Port Charge
  Station File Report:   Set Charge
  Station File Report:   Active Station
  Station File Report:   Inactive Station
  Station File Report:   Set Type Detail
Station File Report:   Set Type Summary
  Station File Report:   Cross Connect
  Station File Report:   TollTape Cellular
  Station File Report:   TollTape Pager
  Station File Report:   TollTape Blackberry
  Station File Report:   TollTape Calling Card

Tools Help Toolbox
  System Setup
  Call Accounting Wizards
  System Password
  Reindex Files

 

Copyright 1991 - 2008 Comm One, Inc.  Comm OneŽ is a registered trademark of Comm One, Inc. 
Other trade names mentioned are registered trademarks of their respective companies.

Privacy Policy / Contact Us  / Support  /  FAQ's / Request Quote / Free Demo / Systems Supported